Terms of Service | Hot Spring Spas by Spas Etc.
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Terms of Service

By using the Spas Etc. website or any of our services, you agree to be bound by the following Terms of Service. Please read them carefully.

Last Updated: April 27, 2026

SMS Messaging Terms & Compliance

Spas Etc. operates an SMS messaging program to keep customers informed about their inquiries, appointments, and projects. The following terms govern your participation in that program.

1. Program Description

This messaging program sends appointment confirmations, reminder messages, and customer support communications to customers who have submitted an inquiry through our website at hotspringspasofjacksonville.com or via our scheduling forms, and have explicitly opted in to receive SMS notifications.

Opt-in is collected via web forms with a dedicated checkbox for SMS consent. Messages may include scheduling confirmations, appointment reminders, rescheduling updates, project status updates, and customer support communications related to your hot tub, swim spa, sauna, cold plunge, or outdoor kitchen purchase or service inquiry.

2. Cancellation / Opt-Out Instructions

You can cancel or opt out of the Spas Etc. SMS program at any time. Simply text STOP to the same number that sent you messages. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us.

To rejoin, sign up as you did initially and we will resume sending SMS messages to you.

3. Support Information

If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out to us directly:

Phone: (904) 276-5377

Website: hotspringspasofjacksonville.com

We are available during regular showroom hours, Tuesday through Saturday.

4. Carrier Liability

Carriers are not liable for delayed or undelivered messages. Spas Etc. is not responsible for any delays or failures in SMS delivery that are attributable to your wireless carrier or network conditions.

5. Message & Data Rates

Message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies based on your service usage, inquiry status, and appointment schedule.

For questions about your text plan or data plan, please contact your wireless provider directly.

6. Supported Carriers

The Spas Etc. SMS program works with all major U.S. wireless carriers, including AT&T, T-Mobile, Verizon, and most regional carriers.

7. Age Restriction

You must be 18 years of age or older to participate in the Spas Etc. SMS program. By opting in, you represent that you meet this age requirement.

8. Privacy Policy

For privacy-related inquiries regarding how we handle your personal information and SMS opt-in data, please refer to our full Privacy Policy.

SMS Compliance Statement

Spas Etc. complies with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines, regarding the use of SMS communications. We do not share customer opt-in information — including phone numbers and consent records — with any affiliates or third parties for marketing or promotional purposes.

General Terms

This website is owned and operated by Spas Etc. By using the site, you agree to be bound by these Terms of Service and to use the site in accordance with these Terms of Service, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the site or to products and services available through the site or from Spas Etc.

Accessing the site, in any manner — whether automated or otherwise — constitutes use of the site and your agreement to be bound by these Terms of Service.

We reserve the right to change these Terms of Service or to impose new conditions on the use of the site from time to time, in which case we will post the revised Terms of Service on this website. By continuing to use the site after we post any such changes, you accept the Terms of Service as modified.

Intellectual Property Rights

Our Limited License to You

This site and all the materials available on the site are the property of Spas Etc. and are protected by copyright, trademark, and other intellectual property laws. The site is provided solely for your personal, non-commercial use.

You may not use the site or the materials available on the site in a manner that constitutes an infringement of our rights or that has not been authorized by us. Unless explicitly authorized, you may not modify, copy, reproduce, republish, upload, post, transmit, translate, sell, create derivative works from, exploit, or distribute in any manner or medium any material from the site.

You may download and/or print one copy of individual pages for your personal, non-commercial use, provided that you keep intact all copyright and other proprietary notices.

Your License to Us

By posting or submitting any material (including comments, reviews, photos, and videos) to us via the site, internet groups, or other digital venues, you represent that you own the material or have obtained all necessary permissions. You grant Spas Etc. a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, modify, transmit, exploit, create derivative works from, distribute, and publicly perform or display such material.

Disclaimers

Throughout the site, we may provide links and pointers to websites maintained by third parties. Our linking to such third-party sites does not imply an endorsement or sponsorship of such sites or the information, products, or services offered on or through them.

The information, products, and services offered on or through the site are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Spas Etc. disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose.

You agree at all times to indemnify and hold harmless Spas Etc., its affiliates, and their respective officers, directors, agents, and employees from any claims, causes of action, damages, liabilities, costs, and expenses arising out of or related to your breach of any obligation, warranty, or representation under these Terms of Service.

Online Commerce

Certain sections of the site may allow you to purchase products and services or connect with third-party vendors. Spas Etc. is not responsible for the quality, accuracy, timeliness, reliability, or any other aspect of products and services offered by third parties. If you make a purchase from a third party linked through our site, the information obtained during your visit — including payment information — may be collected by both the third-party merchant and Spas Etc.

Your participation in any dealings with third-party vendors is solely between you and that third party. Spas Etc. shall not be responsible for any loss or damage incurred as a result of such dealings.

Registration & Passwords

To access certain features of the site, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.

If you suspect unauthorized use of your account, notify us immediately by calling (904) 276-5377. Spas Etc. is not liable for any loss or damage arising from your failure to comply with this obligation.

Termination

Spas Etc. reserves the right to terminate or suspend your access to the site, without notice, if we determine that you have violated these Terms of Service or engaged in conduct that we deem inappropriate or unlawful. Upon termination, you must cease all use of the site and any content obtained from it.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Florida, where Spas Etc. operates. Any dispute arising under these Terms shall be resolved exclusively through binding arbitration in that jurisdiction.

Changes to Terms of Service

We may update these Terms of Service from time to time. The latest version will always be available on our website with the effective date noted at the top of this page. Your continued use of the site following any updates constitutes your acceptance of the revised Terms of Service.

Contact Us

For any questions regarding these Terms of Service, please contact us at:

Spas Etc.

72 Blanding Blvd
Orange Park, FL 32073
United States

Phone: (904) 276-5377

Website: hotspringspasofjacksonville.com

By using our website and services, you consent to these Terms of Service.

© 2026 Spas Etc. All Rights Reserved.  |  (904) 276-5377  |  Orange Park, FL